🚀 We’re Hiring: Customer Support

Here's What We're Looking For

What You’ll Be Doing...

Serving as the frontline support contact, answering inbound customer support calls professionally and on time

Educating our users on common questions and basic troubleshooting

Making outbound calls to customers who need follow up support

Managing and responding to customer support tickets

Collaborating with other departments to escalate complex issues and ensure proper follow-up

Continuously building knowledge of GoHighLevel (GHL) and related systems to better support customers

You’re a Great Fit If You Are...

Enjoy talking to customers and providing calm, friendly, and efficient support

Are comfortable working in a phone-heavy, ticket-based environment

Can explain solutions clearly without overwhelming customers with details

Stay organized while handling calls, tickets, and follow-ups throughout the day

Follow SOPs closely while maintaining a positive customer experience

Fluent in English and have strong communication skills

You’re not a good fit if you….

Get frustrated repeating answers to common customer questions

Struggle with following processes, response-time expectations, or documentation

Prefer working independently with minimal customer interaction

Prefer minimal phone time or feel drained by frequent inbound and outbound calls

A job without fast-moving deadlines or accountability.

VIEW FULL JOB DESCRIPTION

Join the A-Team

Why join the Agent CRM crew?

🌎 Connected culture

Though we work remotely you’ll never feel like you’re alone. Regular check-ins, strong team collaboration, and a positive, encouraging environment keep us aligned and moving forward together.

📈 Growth is in our DNA

We’re expanding fast and we want you growing right alongside us. That means clear paths to take on more responsibility, build new skills, and step into bigger roles as the company scales.

✨ Opportunity with purpose

We’re building something big, and every role here matters. If you’re hungry for growth, eager to learn, and want to be part of a team that’s building for the long haul, this is where you’ll thrive.

🎯 Training that fuels your success

We don’t just hand you tasks — we invest in your development. From hands-on training to mentorship and access to resources, we’ll equip you to sharpen your professional skills and perform at your best.