🚀 We’re Hiring: Technical Support

Here's What We're Looking For

What You’ll Be Doing...

Hosting Expert Help and QuickFix Zoom calls daily to assist clients with technical issues, following established SOPs

Resolving technical support tickets with clear documentation and timely responses

Actively engaging in the Agent CRM Facebook community to answer technical questions and provide guidance

Supporting teammates through Slack, responding promptly and helpfully to internal technical inquiries

Dedicating daily time to assigned projects, meeting weekly deliverables and deadlines

Continuously expanding your knowledge of GoHighLevel (GHL) and contributing to internal documentation and playbooks

You’re a Great Fit If You...

Enjoy problem-solving and troubleshooting technical issues in real time

Are comfortable providing Zoom-based technical support and speaking confidently with clients

Are adaptable and open to learning new systems and platforms, not just GHL

Take ownership of your work and follow SOPs while staying aligned with company goals

Are proactive in a fast-paced, remote environment

Fluent in English and have strong communication skills

You’re not a good fit if you….

Get frustrated repeating answers to common customer questions

Struggle with following processes, response-time expectations, or documentation

Prefer working independently with minimal customer interaction

Are uncomfortable handling multiple tasks in a single workday

Resist feedback, learning new tools, or adapting to change

VIEW FULL JOB DESCRIPTION

Join the A-Team

Why join the Agent CRM crew?

🌎 Connected culture

Though we work remotely you’ll never feel like you’re alone. Regular check-ins, strong team collaboration, and a positive, encouraging environment keep us aligned and moving forward together.

📈 Growth is in our DNA

We’re expanding fast and we want you growing right alongside us. That means clear paths to take on more responsibility, build new skills, and step into bigger roles as the company scales.

✨ Opportunity with purpose

We’re building something big, and every role here matters. If you’re hungry for growth, eager to learn, and want to be part of a team that’s building for the long haul, this is where you’ll thrive.

🎯 Training that fuels your success

We don’t just hand you tasks — we invest in your development. From hands-on training to mentorship and access to resources, we’ll equip you to sharpen your professional skills and perform at your best.